Logging in and finding your way around

Welcome to Maintenance Ops. This guide gets you signed in and shows you how the app is laid out, so you know where everything lives before you start working.

Signing in

Open Maintenance Ops at app.maintenanceops.app in any browser — on a computer, tablet, or phone. Enter the email and password for your account, and you’re in.

If you don’t have an account yet, an administrator at your organization creates one for you. If you’ve forgotten your password, use the reset link on the sign-in screen.

The sidebar

Everything in Maintenance Ops is reached from the sidebar on the left. What you see there depends on your role — a technician sees the tools they need day to day, while an administrator sees additional sections like Users and Settings.

The main sections you’ll use most:

• Dashboard — your home base, showing a summary of what needs attention.
• Work orders — the heart of the app: create, track, and complete work.
• Assets — the equipment and items you maintain.
• Locations — the buildings, rooms, and areas across your site.
• Life Safety — fire extinguishers, AEDs, inspections, and compliance.

Administrators also see Users, and a Settings group with Categories and Import / Export beneath it.

On a phone

Maintenance Ops works on your phone in the field. Instead of the full sidebar, you’ll see a menu button (the three lines) at the top right. Tap it to slide open the navigation, tap where you want to go, and it closes on its own. This keeps the whole screen free for the work in front of you.

The dashboard

When you sign in, you land on your Dashboard — a stack of blocks that answer “what needs me right now.” By default you’ll see:

• Work orders — open, overdue, in progress, and recently completed counts.
• Life Safety — at-a-glance compliance status for your extinguishers, AEDs, and inspections.
• Preventive maintenance — what’s due this week and what’s overdue.

Managers and administrators also see a Team block showing open work by person.

The dashboard is yours to arrange — see Customizing your dashboard to add, remove, and reorder blocks.

Finding things

Most list pages — Work orders, Assets, and others — have a search box at the top. Type any part of a name, number, or description to filter the list. On the Work orders page, search looks across titles, descriptions, work-order numbers, locations, and the people assigned.

Next steps

Now that you’re oriented, a good next stop is The dashboard, explained to make your home screen work the way you want, or jump straight to Creating a work order to start logging work.